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The Taiwan High Speed Rail descended into chaos on Monday due to a malfunction that caused delays and cancelations for an estimated 240,000 passengers. The incident marks the most severe delay ever recorded by the rail operator, barring natural disasters. After the daily operations ended, the THSR dispatched a crew to the site of the malfunction and confirmed that the problems were caused by the power module of a railway switch control box. Emergency repairs were conducted through the night, and normal operations resumed with the first trains on Tuesday. Let’s hear more.

Chen Shih-kai
Transport Minister
The THSR formed a task force to inspect the issue. Today, they provided free snacks and water at every station to apologize to passengers.

There are 458 power modules spread out across the THSR’s railway switch control boxes, and each must be replaced every 20 years. Replacement work began in June 2024, with about 80% completed so far. The company expects all units to be replaced by the end of this year. THSR said this is the first time such a malfunction has occurred and that all replaced equipment has been preserved for further investigation. The company will work with the original manufacturer and an independent third party to determine the root cause of the incident and assign responsibility.

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