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It can be a bummer when you rush to the stop and just miss the bus. But it’s definitely a worse feeling if you make it in time, and the bus driver refuses to open the doors for you. That’s what happened to a woman in Taichung catching the bus at a BRT station on Taiwan Boulevard. The bus had just closed its doors when the woman rushed over and desperately waved at the driver, asking to be let on. Even though the bus was still stationary at the stop, the driver refused to reopen the doors for her and left her behind. A video of the scene has gone viral online, drawing two very different camps. Lets’ hear more.

Member of public
Thinks drivers should open doors
If someone’s approaching, it’d be better if they reopened the doors and waited for a bit. They’re still at the stop after all.

Member of public
Excuses leaving passengers behind
Some drivers might be considering traffic rules. If their light is green, they’ll just go on without opening the doors.

Member of public
Bothered by time-wasting
It’s a waste of time having to wait for the next bus. It’s a real pain, especially when there’s still space on the bus.

Voice of Hsu Shih-hua
Taichung transport official
The current rules are that all buses must stop and open the doors to let passengers on at the dedicated stations along Taiwan Boulevard. If a passenger wants to board after the doors are closed, the bus driver must reopen the doors if they haven’t yet left the station.

The video even attracted a comment from Taichung mayoral candidate Ho Hsin-chun of the DPP, who said that she’d be really mad if that happened to her. Previously, there was indeed a rule that did not allow bus drivers to open the doors a second time at the same station on dedicated bus lanes. But the rule was scrapped and changed earlier this year. Transport officials say they will increase oversight on operators to prevent similar situations in the future.

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