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Package-less shipping is all the rage right now, with vendors sending goods to 24-hour pickup locations without packing it into a cardboard box. One resident of Kaohsiung’s Fengshan District recently ordered one of these unpackaged items. But when she went to pick it up, 42 lockers opened at once to reveal 42 separate packages of wet wipes.

To retrieve a package at one of these 24-hour automated pickup locations, you just have to enter your information and the corresponding locker will pop open. But for one Ms. Tseng in Kaohsiung, not only one, but 42 lockers popped open at once revealing 42 separate travel packs of wet wipes.

Ms. Tseng
Online shopper
When the lockers all started popping open, I wondered if they were broken. How could there be so many at once? After clearing this side, I had to check the other side as well. It took a while.

This is what happened: Dozens of lockers opened at once, forcing Ms. Tseng into the tedious task of retrieving each item herself and closing each locker. This was at a self pickup store in Fengshan District. Luckily there was no one else there at the time, or it might have been chaotic.

- It’s ridiculous! They shouldn’t have put them in 42 lockers. A single order should be kept in one locker.

- It’s a bit silly. There’s no need to split them all up like that.

- We ordered 15 packages of mini cream puffs without packaging. Let’s see what happens.

After ordering 15 bags of cream puffs as a test, we found they were packed into two lockers with seven to eight bags each. Someone else who ordered a bunch of toilet paper also retrieved them all from one locker. While Ms. Tseng wasn’t the first to have her order split up into different lockers, she’s concerned it may be a nuisance for other shoppers.

Ms. Tseng
Online shopper
I often run into a situation where I try to select this store, but it’s unavailable, probably because all the lockers are full. If I was taking up 42 spaces like this, there were probably lots of people who couldn’t ship to this store.

While unpackaged shipping is great for cutting down on waste, it also raises the potential issue of loose items hogging lockers. If someone makes a big order, they may end up inadvertently taking up the entire store!

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#onlineshopping #shipping #shippingwaste #packagepickup #Kaohsiung #convenience #ecofriendly

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