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A pricey Hermès handbag and a few drops of red wine have created a bitter war of words for all to see online. A woman surnamed Miao has been in a months-long feud with a high-end yakiniku restaurant in Taipei. She claims that a waiter at the restaurant spilled wine on her bag, which has a price tag of almost NT$1 million. The problem is, there is a hole in her story, as she didn’t actually see the moment that the stain occurred. The restaurant has shot back at her accusations online, releasing CCTV footage showing that Ms. Miao was in the restroom at the time the alleged accident happened. And while she was powdering her nose, no waiters entered the private room where she was enjoying a meal with her friends.

Premium Wagyu beef sizzles on the grill at this well-known yakiniku restaurant under the Fujin Tree Group. The chain specializes in high-end Japanese barbecue inspired by Tokyo’s upscale Ginza District. Foodies love it, but not a diner surnamed Miao, who left the restaurant anything but happy.

Ms. Miao claims a waiter spilled two or three drops of red wine on her luxury Hermès handbag, which she says has a value of NT$930,000. According to her, the restaurant offered to handle the issue, but four months later, her texts and phone calls remain unanswered. She says the problem is not the money she’d be getting from compensation, but the mishandling of the situation. But a major twist to the feud took place on Monday night, when the restaurant took to social media to shoot down her story.

Staff:
Were you there when the waiter
spilled wine on your bag?
Or were you in the restroom?

Ms. Miao:
I wasn’t there. I was in the restroom.
It’s when I got back to the table
that I saw the red wine stain
on my handbag.
Everyone was sitting there.
We were a group of four,
and the other three saw it.

Staff:
They saw our waiter spilling wine on your bag?

Ms. Miao:
No. They didn’t see it.

Staff:
I see.

Ms. Miao:
My bag got a red wine stain.

The restaurant released a recording of a conversation with Ms. Miao, and even posted CCTV screen captures to set the record straight. Ms. Miao was in the restroom for 3 minutes before returning to her seat. During her absence, no waiters entered the private dining room her party was in.

Staff:
May I ask what outcome
you are hoping for?
What are you thinking?

Ms. Miao:
I think you should refund me the cost of the bag.

Staff:
How much did the bag cost
when you bought it?

Ms. Miao:
NT$930,000.

Fujin Tree has released a statement explaining that there are no surveillance cameras in the private dining room, making it impossible to establish for certain how the stain occurred. It added a lawyer had been appointed to handle the case. With both sides standing by their own accounts, the dispute may very well end up in court.

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