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A panini shop in Tainan recently went viral, but not due to the authentic Italian fare it’s serving up. It all happened due to a mistake over hand sanitizer that was caught by a security camera and posted online. The video shows the shutters of the shop rapidly coming down on a customer about to walk into the eatery. But the shutters weren’t activated because the shop was about to close. It was actually due to another customer already inside the eatery. She had pressed a button on what she thought was a sanitizer dispenser, but she left with dry hands, as the device was actually the button to roll down the shutters. Fortunately, the customer caught underneath was unharmed.

A customer had just put one foot forward when the security shutter started rolling down. Was the store closing?

Owner
Panini shop
She thought the device was a hand sanitizer dispenser. So she pressed the button for hand sanitizer. I had just opened, but then the shutter rolled down. It’s like opening for the day only to close soon after.

The woman in the footage thought the switch on the wall was a hand sanitizer dispenser. She wanted to clean up after eating but nothing came out when she pressed the button. Instead, the shutter rolled down.

- Does this happen often?
- No, no. It’s the first time this has happened.

Member of public
At panini shop
It’s funny, really funny. It’s like they’re busy preparing meals, but then all of a sudden, the shutter rolled down. The video was so viral, even my mom saw it.

Member of public
At panini shop
It’s really quite something. How was it possible? Yes, it does look like a hand sanitizer dispenser, but I don’t think anyone would have that behind a glass door.

This panini shop in Tainan is run solely by the owner, and so he only noticed the error when it was already too late. The footage had gone viral online, some entertained by the mishap, and others horrified of the hazard. The shop owner has since taped over the switch and put on a sign asking customers not to touch the device. He also sought help from the shutter vendor.

Chen Po-wei
Security shutter vendor
There’s a switch that cuts off power. Press this button and the shutter won’t move no matter what. When it’s time to close, the owner can press this circle to activate the switch again, and the shutter can be rolled down as usual.

Additionally, the shutter also has a safety mechanism in place. It immediately bounces back when it bumps into a person or object, so no one would be injured. The incident could be considered a happy accident for the owner, now that everyone knows his shop.

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