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Earlier this year, the leading food delivery company in Southeast Asia, Grab, announced plans to buy Delivery Hero’s foodpanda delivery business in Taiwan for NT$600 million. The deal has sparked concerns about a monopoly in the setor as Uber holds 13% of Grab’s equity. On Tuesday, Grab held a press conference, where it outlined three key pledges for its expansion in Taiwan. One key theme was fairness, by guaranteeing delivery rider income, and attracting delivery riders working on foodpanda to switch to Grab. Let’s hear more.

Yee Wee Tang
Grab
Taiwan has lot of urban, a very strong very dense urban-cut cities. The Taiwanese are very digitally savvy, all of them use mobile phones for their day to day. So we felt it’s very easy for a platform like us to come into Taiwan. I think our approach is always the same in every market: being affordable so that we can grow the market together and being sustainable to all parties. Our most important point today is Grab currently does not have any presence in Taiwan. We will be a new independent player in this market.

Seeing the potential business opportunities in Taiwan’s NT$57.6 billion food delivery market, Grab is reaching out of Southeast Asia for the first time. The platform says it will provide drivers with a stable income, and is pioneering a system to compensate drivers for waiting at restaurants for too long. The platform also incorporates AI-powered route planning and AI mentors to help riders analyze how they can boost their earnings. Grab’s acquisition of foodpanda is still under review at the Fair Trade Commission.

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#grab #foodpanda #delivery #fooddelivery #uber


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