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A near-mishap at Taoyuan International Airport has highlighted a little-known hazard of air travel. If you receive a notification that your departing flight will be delayed, you should still go to the airport according to the original schedule and complete the check-in procedures ---that is, unless the notification specifically says the check-in time has been changed as well. A man who was scheduled to fly to Seoul at 6.10 pm received a notification that his flight had been rescheduled to 9.25 p.m. He thought he could stay at home and take a leisurely trip to the airport in the evening, but then at 4 p.m., he received another notification that the plane would depart as scheduled. He then made a mad dash to the airport and boarded his plane in the nick of time.

- If you receive a flight delay notice before takeoff, would you stay home a little longer, or go to the airport as planned?

- Of course you should wait at home! You’re just wasting your time waiting here, right?

- Especially if I received this message at home, I definitely wouldn’t want to go to the airport so early.

- I won’t leave late; I’ll actually get there early. Just in case things don’t go as planned, I’ll come and wait here first.

Many people who find out they have a delayed flight, think they can take their time. As the check-in counters only open three hours before takeoff and close an hour before takeoff, they think arriving early would be just a waste of time. But thinking this way might cause you to miss your flight!

- Oh, I never knew that. Isn’t that really wrong?

- Oh dear, how could this happen? This can’t be allowed!

Here’s a grim example: A passenger booked flight TR872 from Taipei to Seoul at 6:10 p.m. through a third-party platform. He received a notification at noon that the flight had been rescheduled to 9:25 p.m., a delay of over three hours. He thought he could take his time. He never imagined that at 4 p.m., he would receive a notification again that the flight time had been changed back to the original schedule. At this point, there were only two hours left before departure. When he arrived at the check-in counter, he was already past closing time. Fortunately, the ground staff were accommodating and allowed him to board smoothly.

Jesse Lin
Travel guru
Upon receiving a flight delay notification, unless there is a change in check-in time, you must complete your airport check-in before the original check-in deadline. Don’t try to change your schedule on your own. Usually, check-in time changes only occur when the flight is rescheduled to the next day. This is primarily because most ground handling operations are outsourced and operate on strictly predetermined time slots.

The expert shared past SMS messages from airlines notifying passengers of delays. Unless the message specifically mentions a change in check-in time, passengers should not take matters into their own hands and arrive at the airport late. Otherwise, a leisurely trip could turn into a rushed one in an instant.

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