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On Tuesday morning, a traveler at Taoyuan International Airport took our her frustrations on the check-in counter staff when she was asked to lighten her carry-on baggage, which exceeded the stipulated 7kg weight limit by 2kg. She insisted that because her suitcase itself weighed 2kg, her baggage was within limit, and she wouldn’t have it any other way. Other travelers waiting to check in were shocked at her stubbornness and abuse towards airport staff.
The traveler already had a serious case of air rage before even boarding.
It’s only 9kg. The suitcase is 2kg. Subtract that and it’s just under limit.
The traveler’s carry-on baggage exceeded the weight limit by 2kg. However, she insisted otherwise, as the suitcase itself is 2kg. She was furious that the ground crew wanted her to take some of her items out to lighten the load. Yelling at airport staff, she also delayed other travelers.
Traveler
At airport
The rules say that you shouldn’t go over the limit, so don’t. If you must pay, pay up.
Traveler
At airport
The ground crew is just doing their jobs, so they could only try to persuade her. I also believe that their jobs come with difficulties. Faced with a traveler like her, they could only try gentle coaxing. What else could they do? They also fear becoming the subject of complaints.
The airline company she traveled with declined to respond. But regardless, she did create a nuisance for both airport staff and other travelers.
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